Notice of Privacy

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties.

Osaka SA de CV (hereinafter “OSAKA“) with address at: Privada Los Gallos No. 12 Col. Las Animas CP 62583, Temixco, Morelos, Mexico, and internet portal osaka.com is responsible for the use and protection of your personal data. The personal data that we collect here is used for the following purposes:

  • User registration and password for purchases on our site.
  • Identification and verification purposes for the purchase on our site.
  • Contact to follow up on your purchases and attend to your concerns.
  • Offer and deliver our goods and services to you.
  • Identification of your purchase history.

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

  • Statistical purposes on purchases made on our site.
  • Marketing or advertising of products that we offer and may be of interest to you.
  • Commercial prospecting for potential clients and new markets.

As part of our service and in pursuit of the objectives of selling and marketing our goods on this website, OSAKA does not request sensitive data of any kind or through other means such as telephone or email. You can contact us at any time through our email: contact@osaka.lat, by phone at [777 326 46 86  ] or directly at our offices located at Privada Los Gallos No. 12 Col. Las Animas CP 62583, Temixco, Morelos, Mexico. The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

The data that you freely and voluntarily provide to OSAKA through this site, through the use of our online services, are the following:

  • Full name
  • R.F.C.
  • phones
  • home address
  • Tax residence
  • Email address.

What do we use this data for?

The personal data collected from users who register and access the internet services that we offer here, are used solely for the following purposes:

  • Generate User and Password registration for purchases on our site.
  • Identification and/or verification purposes, for users registered on our site.
  • Contact for customer orientation and monitoring of their purchases.
  • Make online purchases of goods and services that OSAKA sells through its website and by phone.
  • Shipment of purchased goods that OSAKA It sells on the internet and by phone.
  • Telephone or online support by email.
  • Inform the customer about the status of their purchases.
  • Send information (newsletter or bulletin) about new products that may be of interest to you.
  • Identify your purchase history.

Your personal data will be processed based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of your personal data will be maintained by effectively establishing and maintaining administrative, technical and physical security measures, in order to avoid its damage, loss, alteration, destruction, use, access or improper disclosure. Your personal data provided on this site travels through the Internet in a secure and confidential manner. OSAKA uses SSL (Secure Sockets Layer) encryption technology for secure communication, with which your data is transferred in an authenticated and private manner from your computer to our servers, which guarantees the protection of your information.

OSAKA does not store in no way keys, PIN, bank account or card numbers, so it is not responsible for total or partial damage derived from misuse, theft, cloning, or any act of detriment to the owner of the information stated.

PAYPAL is a foreign system OSAKATherefore, its use is subject to the terms and conditions of this site outside our company.

About the disclosure of your information.

OSAKA  may enter into a contract with one or more third parties, which will include clauses of confidentiality and protection of personal data, this as service providers to support the activities of promotion and marketing of our goods and services, as well as the management and administration of the personal data that is collected through this site and telephone calls, as well as any other different means, for which OSAKA  could transfer your personal data to said third parties without a commercial or illegal purpose, only with the aim of complying with the contracted services. In no event will we trade, sell, or rent personal information about you to a third party without your prior consent. Any transfer of information that OSAKA perform, will be solely for the purposes contemplated and established in the Laws. It is understood that you have expressed your consent to the transfer of your personal data if there is no opposition to it. The data that you provide to OSAKA may be compiled in a database owned and used exclusively by OSAKA, so that any link to access third-party sites are not the responsibility of OSAKA, understanding that  OSAKA will not assume any responsibility regarding the content and privacy policies on such sites. In order for you to limit the use and disclosure of your personal information, we offer you the following means: Making a request to the number [ 777 326 46 86 ] or through the email address contact@osaka.lat

 

How can you access, rectify or cancel your personal data, or oppose its use?

As the owner of personal data, you have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. To exercise any of the ARCO rights, you must submit the respective request through the email address contact@osaka.lat

To exercise your ARCO rights, the application to be submitted must contain at least the following requirements:

  • Full name and address or other means to communicate the response to your request.
  • Documents proving your identity or, if applicable, legal representation.
  • The clear and precise description of the personal data with respect to which it is requested to exercise any of the ARCO rights.
  • Express statement to revoke your consent to the processing of your personal data and therefore that these are not used.
  • Any other element that facilitates the location of your personal data.

The request must also be accompanied by the grounds for which said revocation is requested and an official identification of the owner of the data or his representative. Within a maximum period of 20 business days we will respond to the request and inform you of its origin through the email from which the request comes. You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us. The way in which you can revoke consent for the processing of your personal data is by submitting your request through our Privacy Department, whose contact information is presented below: Customer Service Department, which is in charge of processing the requests for ARCO rights, whose contact information to respond to requests regarding the processing of your personal data is the following:

  • a) Name: Privacy Department
  • b) Address: Private Los Gallos No. 12 Col. Las Animas CP 62583, Temixco, Morelos, Mexico
  • c) Email: contact@osaka.lat
  • d) Telephone number: [ 777 326 46 86 ]

OSAKA asks the user to update their data, each time there is a change, in this way OSAKA will be able to provide the user with an efficient and personalized service. In terms of the LFPDPPP, you may initiate the ARCO rights protection procedure before the IFAI (Federal Institute for Access to Information and Protection of Personal Data) at the 15 days after that OSAKA respond to your request or if after the time indicated by Law, OSAKA did not respond to your request. The use of tracking technologies on our internet portal We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience browsing our site. We will use the personal data that we collect through these technologies for the following purposes: To manage and operate the sales services that you carry out with us.

The personal data we obtain from these tracking technologies are the following:

  • Session identifiers, usernames, and passwords
  • Region in which the user is located
  • User's browser type
  • User operating system type
  • Date and time of the start and end of a user session
  • Searches made by a user
  • Advertising reviewed by a user

 

The acceptance of cookies is not a requirement to visit our website. However, it is important to note that the use of the shopping system (shopping cart or shopping bag) functionality of the page is possible with the activation of cookies.

About cookies

How can you find out about changes to this privacy notice? This privacy notice may undergo modifications, changes or updates derived from new legal requirements; our own needs for the products or services we offer; of our privacy practices; of changes in our business model, or for other reasons, for which we reserve the right to change this Privacy Notice at any time. We promise to keep you informed about the changes that this privacy notice may undergo, through our site www.eosaka.lat The procedure through which notifications about changes or updates to this privacy notice will be carried out will be with an alert when entering our site. Your consent for the processing of your personal data

I consent to my personal data being processed in accordance with the terms and conditions reported in this privacy notice.

Authority

If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the Federal Institute for Access to Information and Data Protection (IFAI), which is the corresponding authority to defend their exercise, their website is: http://www.ifai.gob.mx Acceptance of the Terms. This privacy statement is subject to the terms and conditions of the website of OSAKA described above, which constitutes a legal agreement between the user and OSAKA.

If the user uses any of the services on this site, the user declares that they have read, understood and agreed to the terms described above.

 

Last modification: November 12, 2022